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Our stores

Tuxedo Head Office
Opening Hours

Hours:Monday – Saturday: 9:00 AM – 6:00 PM

Sunday: Closed

Killarney
Opening Hours
Hours:Monday – Saturday: 9:00 AM – 6:00 PM Sunday: Closed
Airdrie
Opening Hours

Hours:Monday – Thursday: 10:00 AM – 5:30 PM

Friday: 10:00 AM – 1:30 PM & 2:30 PM – 5:30 PM

Saturday: 10:00 AM – 5:30 PM

Sunday: Closed

Avenida
Opening Hours
Hours: Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Service & Repair

Vacuum Repair, Central Vacuum & Commercial Equipment

Sales, service, repair & installation for residential vacuums, central vacuum systems & commercial equipment across Calgary, Airdrie & surrounding areas.

Choose what you need and go straight to the right service, location or enquiry.

Vacuum Repair

We'll find the problem and explain the next step.

We repair many upright, canister, stick and cordless vacuums. We diagnose first, explain the recommendation and proceed with approved work.

Bought It Somewhere Else? We Can Still Fix It.

We repair most major vacuum brands, no matter where you bought yours.

Common Problem

  • Loss of Suction
  • Belt & Brush Roll
  • Power Problem
  • Motor Issue
  • Unusual Noise
  • Overheating
See common symptom & repair issue
Weak or no suction
Often a full bag or bin, a clogged filter, a blocked hose or a worn motor.
Brush roll not spinning
Usually a broken or stretched belt, tangled hair, worn bearings or a faulty power nozzle.
Won't turn on or keeps cutting out
Can come from a damaged cord or plug, a faulty switch, or a battery or charger issue on cordless models.
Burning smell or overheating
A blockage or belt friction can make the motor work harder. Stop using the vacuum and bring it in.
Loud or unusual noises
Debris caught in the brush roll or fan, worn bearings or loose parts.
Dust escaping or debris left behind
Worn seals, a damaged bag or filter, or a height setting that doesn't suit the floor.

How Repair Works

Clear steps from drop-off to return.

A straightforward process designed to keep you informed.

  1. 01

    Drop Off or Schedule a Pick-Up

    Visit a location, or use Pick-Up & Delivery for eligible vacuums.

  2. 02

    Diagnose & Recommend

    We identify the issue and explain what we recommend.

  3. 03

    Approve & Repair

    Materially additional work or cost is approved wherever reasonably possible before we proceed.

  4. 04

    Test & Return

    Approved repairs are checked before return. Qualifying repairs are covered from 30 days up to 1 year.

  • Fee Transparency

    Any applicable diagnostic, estimate, bench, pick-up, delivery or service-call fee is disclosed before you become responsible for it.

  • The Right Part

    Part are matched to the repair and manufacturer requirements.

  • Realistic Timelines

    If a part must be sourced, we explain the expected timing.

Vacuum Specialists technician standing beside the company service van
Walk-in vacuum repair

In-Person Repair

Bring It In Today

Bring your vacuum to the location that works best for you.

  • Walk-In RepairNo appointment needed during regular business hours.
  • We Diagnose FirstWe identify the problem before recommending work.
  • Fast Repair TurnaroundMost standard repairs are completed the same day when the necessary parts are available.
  • Repair WarrantyQualifying repairs are covered from 30 days up to 1 year, depending on the repair, equipment and application.

Maintenance & Tune-Ups

Keep performance from slipping between repairs.

Bring your vacuum in for preventative care, wear-item checks and practical maintenance guidance.

Available at our locations.

  • Airflow & Performance Check

    Check suction and overall operation.

  • Filter, Belt & Brush Roll

    Inspect common wear items and replace where needed.

  • Cleaning & Inspection

    Look for buildup, wear and developing problems.

  • Maintenance Guidance

    Know what needs attention now and what can wait.

Need Bag, Filter or Accessory

Shop the everyday part that keep your vacuum working properly.

Vacuum Specialists technician repairing an upright vacuum on a service bench

Pick-Up & Delivery

We pick it up. We fix it. We bring it back.

For eligible upright, canister and stick vacuums, plus select commercial vacuums, across Calgary, Airdrie and surrounding areas.

  • From $34.99Pick-Up & Delivery
  • Within 48 HoursEstimate provided after pick-up
  • Eligible Portable VacuumUpright, canister, stick & select commercial
  • Calgary & AirdriePlus surrounding areas
Schedule a Pick-Up

Not sure whether it's a warranty issue?

Start with us and we'll help you find the right path. Read Warranty & Repairs

Central Vacuum

Restore strong, reliable suction without the guesswork.

Whether it’s a blocked line, an inlet, power-unit repair, a rough-in, a tie-in, an upgrade or a new installation, we handle it.

Technician checking the piping of a wall-mounted central vacuum power unit in a home garage
At Your Property
Technician testing the motor of an opened central vacuum power unit on a service bench
Power-Unit Repair

At Your Property

Built-in system work.

  1. System AssessmentPiping, inlet and system-side check.
  2. Blocked Line ClearingClear plugged piping and restore airflow.
  3. Rough-In & Tie-InWork for a new or existing system.
  4. Outlet & VacPanOutlet move, addition and VacPan installation.

At Our Service Centre

Power-unit diagnostic & repair.

  • Structured Diagnostic
  • Part Replacement
  • Approved Repair
  • Performance Testing

New System & Upgrade

Designed for your space. Installed for lasting performance.

  • New Build & Retrofit
  • Retractable Hose System
  • Custom System Design
  • Power-Unit & Accessory Upgrade
Lifetime Installation Confidence

Limited Lifetime Installation Workmanship Warranty on qualifying Vacuum Specialists installations. Equipment and manufactured components remain subject to applicable manufacturer warranties.

Already Have a Central Vacuum?

Repair it, improve it or upgrade the part you use every day.

Ask about a power unit, a retractable hose option, an accessory, filtration or a compatible system upgrade.

Commercial Equipment

For a business that depends on its equipment every day.

Equipment sale, repair, part supply and quotation for one machine or a multi-location business.

Choose the Right Equipment

Tell us what the job requires.

We'll help you choose equipment that fits the space, cleaning task and workload.

  • Canister Vacuum
  • Upright Vacuum
  • Backpack Vacuum
  • Industrial Vacuum
  • Cordless Vacuum
  • Wet & Dry Vacuum
  • Carpet Extractor
  • Floor Extractor
  • Spot Cleaner
  • Floor Scrubber
  • Sweeper
  • Burnisher
  • Polisher
  • Air Blower
  • Steam Cleaner

Keep It Working

Diagnostic, component, part & testing work.

  • Diagnostic & TroubleshootingElectrical, mechanical, airflow and performance check.
  • Component WorkMotor, pump, switch, brush, belt, bearing and related part work.
  • Part ReplacementAn appropriate replacement part selected for the machine and repair.
  • Realistic Part TimelineIf a part needs to be ordered, we'll tell you what to expect.
  • Performance TestingOperation is checked before the machine goes back to work.
Commercial Repair Warranty

Most qualifying commercial repairs carry a 30-day Repair Warranty unless a different written period is provided.

Commercial Account

Business Purchasing

A formal quotation, volume purchase, approved account term, multi-location need or qualifying maintenance arrangement.

  • Formal Quotation & TenderWritten business and project pricing.
  • Volume Purchase & PricingFor a larger quantity requirement.
  • Account TermAvailable for an approved business arrangement.
  • Multi-Location SupportOne local relationship for a business with more than one site.
  • Maintenance & Service PlanAvailable for qualifying equipment under a qualifying arrangement.

Business Enquiry

Tell us what your operation needs.

Start with the essential detail. A model number and technical detail can come later.

We use your details only to respond to this enquiry. Privacy Policy

Industry We Support

  • Hotel
  • School
  • Restaurant
  • Gym
  • Fire Station
  • Daycare
  • Car Wash
  • Other Operation

Equipment Rental

Rent Smarter.

Short-term equipment for a project, a temporary need or a try-before-you-buy situation.

Rental carpet extractor cleaning a carpet

Rental Equipment

Professional equipment for the job in front of you.

Short-term equipment for a home, business or project need.

  • Carpet ExtractorA deep-cleaning or extraction project.
  • Floor ScrubberHard-floor cleaning for a larger area.
  • Carpet ShampooerHome or business carpet cleaning.
  • Home & Business VacuumTemporary replacement or project use.

Equipment Fit, Rental Term & Support

We help match the equipment to the job, confirm availability and the applicable rental term, and explain what to do if a mechanical issue comes up during the rental.

Try Before You Buy

Renting can help you understand which type of machine fits the job before purchasing.

Read Rental Policy

Why Vacuum Specialists

What you can expect from us.

Local experience, in-house capability, clear approval and applicable warranty coverage.

  • 50+ Years in Business

    A second-generation family business, serving customers for more than five decades.

  • 4 Local Locations

    Three Calgary locations and one in Airdrie.

  • In-House Technicians & Installers

    Repair and installation work handled by our own team.

  • Clear Approval Before Extra Work

    Materially additional work or cost is approved wherever reasonably possible.

  • Repair Warranty

    Qualifying repairs are backed from 30 days up to 1 year, depending on the work and application.

  • 24/7 Online Support Access

    Submit a request 24/7; responses are handled during applicable service hours.

Authorized Service Dealer

Top Vacuum Brands

  • Beam
  • SEBO
  • Miele
  • Dyson
  • Kärcher
  • Johnny Vac
  • VS

Top Vacuum Brands

Trusted Partners

  • Calgary Fire Department
  • Partner name
  • Calgary Board of Education
  • City of Airdrie
  • Genesis Builders
  • Four Points by Sheraton
  • Empire Custom Homes
  • Aquilla Homes
  • Hampton by Hilton
  • Holiday Inn by IHG
  • Partner name

What Our Clients Say

  • Professional, kind staff and timely completion of the repair work on my vacuum. The staff explained the issues and costs in detail and the work was completed well and quickly. Would highly recommend for both the quality of repair work and their evident commitment to customer service.

    Evan Hahn
  • We took in two vacuums needing repair. Both were ready for pick up fast, we’re back in like new condition. My Dyson’s suction is much improved and running like new, it’s over 11 years old.

    Matt & Angela Norton
  • Had an amazing experience at Vacuum Specialists SE!! Bought a home that had a faulty vacuflo system. The team here were extremely helpful, honest and fast. They helped repair our vacuflo system and got us set up with the right accessories. They made things painless and were so help-full! Definitely recommend.

    Kerem Kozak
  • I have used Vacuum Specialists several times to repair the power nozzle of my central vacuum. The staff and service are excellent. I would recommend this company for anyone needing to have a repair or service on their vacuum or if they are wanting to purchase a new unit.

    Lisa Page
  • This company is amazing, they were so patience and understanding with my situation. I left my carpet shampoo machine to be repaired and they went beyond my expectations. 100% recommend this company for your industrial machine maintenance.

    Kiara Amaya
  • I took a vacuum in for repair and the work they did made it brand new! We also needed another vacuum to effectively clean thick carpeting as well as having four family members with long hair! Lol. Kristina was so helpful, showing us the best option.

    Carla Crews
  • These guys are great. Had issues with a Bissell Pet Vacuum on two occasions. They supported and educated me. Provided a trade in deal to replace the bad purchase. Looking forward to getting the pet hair outta my carpet. Thank-you

    Fi Perkins
  • Went to Vacuum Specialists today and bought a Dyson, excellent customer service and very knowledgeable. They were able to answer all my questions and were very attentive. Would definitely recommend going to check it out if you are in need of a vacuum!

    Reann Elhage
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