Effective Date: 2026, Sep 15th

Introduction & General Terms

By accessing this website or purchasing from Vacuum Specialists, you agree to these Terms & Conditions. We may update these terms from time to time; any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically.

These Terms govern your use of our website and general purchase conditions. The complete rules for returns, shipping, warranties, repairs, rentals, installation, commercial equipment, price matching, and pre-orders are set out in our Master Customer Policy, which is the authoritative source for those topics.

Use of the Site

You agree to use this site only for lawful purposes and in accordance with these Terms. You are prohibited from:

• violating any applicable law or regulation;
• engaging in any activity that could disrupt, damage, or interfere with the site or its operation;
• attempting to gain unauthorized access to any portion of the site or any systems or networks connected to it.

Intellectual Property

All content, trademarks, logos, and materials on this website are protected by copyright and trademark laws. Unauthorized use, reproduction, distribution, or modification is prohibited without prior written consent. Information on the site is subject to change without notice, and we are not liable for typographical errors. For inquiries, please contact us.

Returns, Shipping & Warranties

Returns, refunds, shipping, delivery, manufacturer and repair warranties, extended warranties, installation coverage, commercial equipment, rentals, price matching, and pre-orders are all governed by our Master Customer Policy. Please refer to that policy for the complete and current terms. Where a summary on any other page differs from the Master Customer Policy, the Master Customer Policy governs.

Pricing & Product Information

Product availability and pricing may vary between our website and our store locations due to inventory or promotional differences. We may correct website, inventory, technical, or pricing errors, and orders affected by an error will be handled in accordance with applicable law.

Financing

Flexible financing options may be available for eligible purchases. Any third-party financing or installment purchase remains subject to the applicable financing provider's agreement. Please contact us for current options.

Privacy & Security

Customer personal information is handled in accordance with our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, Vacuum Specialists and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the site or its content. Nothing in these Terms limits any consumer right or remedy that cannot legally be waived.

Force Majeure

Vacuum Specialists shall not be held liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, carrier disruptions, government actions, labour disruptions, supply interruptions, or other events outside our reasonable control.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated Effective Date. Later changes will not retroactively remove contractual or statutory rights already applicable to an earlier transaction.

Contact

If you have questions about these Terms & Conditions, please contact us:

• Phone: 1-888-277-5511
• Address: 3103 Centre Street NW, Calgary, AB T2E 2X3
• Or use the contact form on our Contact page.